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Frequently Asked Questions About Christmas Lights!
WHAT IS THE TIME FRAME TO REPAIR ANY ISSUES THAT MAY COME UP?
Upon completion our team members will ensure that everything is fully functional. If any issues arise they will be taken care of within a time frame of 48 business hours.
WHAT IS INCLUDED WITH MY SERVICE?
We pride ourselves on providing a 100% hassle free all inclusive experience. We will work on your home design, we provide our commercial-grade led lights through our lease only service, install, maintain(48 business hrs turnaround time) and remove all material.
WHEN WILL YOU COME BACK TO REMOVE MY LIGHTS?
Our removal dates start January 2nd. We prioritize HOAs and any special requests to have your lights removed. Otherwise, you can expect our team members to remove your lights based on your geographical location.
How does Frosty’s keep my holiday lights working all season in Texas?
Every installation features brand‑new, professional, outdoor‑rated lighting and components chosen for Texas heat, humidity, rain, and wind. We dedicate this inventory to your home, ensure consistent color and brightness, and retire or refresh components proactively to keep the display pristine.
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Proactive mid‑season care: White‑glove plans include routine checkups and rapid service if a bulb or timer misbehaves.
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Smart controls: Timers or smart plugs automate on/off for energy savings and peace of mind.
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Takedown & storage: Careful removal, labeling, and concierge storage keep your dedicated inventory ready for next season.